Resources for Purchase

 

"I have come to believe over and

over again that what is important to me

must be spoken, made verbal and shared,

even at the risk of having it bruised or misunderstood."

 Andre Lorde

 

The Process of Cultural Competence in the Delivery

 of Healthcare Services: THE JOURNEY CONTINUES. . .  

by Josepha Campinha-Bacote

Paperback, 133 pages

 2007 (5th Edition)

 

 

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About the Book:

The fifth edition of The Process of Cultural Competence in the Delivery of Healthcare Services: The Journey Continues continues the journey towards cultural competence in healthcare delivery and becoming a culturally competent healthcare professional by introducing the reader to new and updated content in transcultural health care including culturally sensitive medication assessment tools; a student version of the IAPCC-R© (IAPCC-SV©) (link); tips for conducting a melanocentric physical assessment; exploring Chapman’s (2005) concepts of  “Sacred Encounter,” “Servant’s Heart” and “Radical Loving Care” as they apply to becoming culturally competent; effectively managing cross-cultural conflicts with compassion; and incorporating the concepts of sacrifice, social justice, lethal “isms,” linguistic competence, health literacy, and non face-to-face cross-cultural encounters into the model's constructs of cultural awareness, cultural desire, cultural skill, cultural encounters and cultural knowledge.  Below is the table of contents of the book for your review.

TABLE OF CONTENTS

PREFACE

    Scaling the Mountain

INTRODUCTION 

    Cultural Competence: Making a Difference

        Defining Culture

        Building the Case for Cultural Competence

        Summary

CHAPTER 1

    The Process of Cultural Competence in the Delivery of Healthcare Services 

        Development of the Model

        Knowledge Antecedents

        Assumptions of the Model

        Summary

CHAPTER 2

    Cultural Desire

        Caring and Love

        Sacrifice

        Social Justice

        Humility

        Summary

CHAPTER 3

    Cultural Awareness  

        Cultural Consciousness Continuum

        Interacting Styles

        Lethal “Isms” 

        Summary

CHAPTER 4

    Cultural Knowledge

        Health-Related Beliefs

        Disease Incidence and Prevalence

        Treatment Efficacy 

        Diagnostic Clarity

        Interacting Styles Within Groups

        Summary

CHAPTER 5

    Cultural Skill

        Cultural Assessment Tools

        Mnemonic Cultural Assessment Tools 

        Culturally-Based Physical Assessments

        Skill Acquisition                                

        Summary  

CHAPTER 6

    Cultural Encounters

        Linguistic Competence

        Health Literacy

        Mnemonic Models for Cultural Encounters

        Cultural Conflict and Compassion

       "Sacred Encounters”

        Non Face-To-Face Encounters

        Summary            

CONCLUSION

    Cultural Competency in Healthcare Delivery: Have I "ASKED” the Right Questions?”

        Summary

BIBLIOGRAPHY

APPENDICES & FIGURES

    Figure 1

        Culturally Competent Model of Care (Campinha-Bacote, 1991)

    Figure 2

        The Process of Cultural Competence in the Delivery of Healthcare Services (Campinha-Bacote, 1998)

    Figure 3

        The Process of Cultural Competence in the Delivery of Healthcare Services (Campinha-Bacote, 2003)

    Appendix A

        Culturally and Linguistically Appropriate Services (CLAS) in Health Care

    Appendix B

        Resources in Transcultural Healthcare and Cultural Competence   

    Appendix C

        Inventory For Assessing the Process of Cultural Competence Among Healthcare Professionals - Revised

    Appendix D

        Inventory For Assessing the Process of Cultural Competence Among Healthcare Professionals -Student

        Version

ABOUT THE AUTHOR

 

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A BIBLICALLY BASED MODEL OF CULTURAL COMPETENCE

IN THE DELIVERY OF HEALTHCARE SERVICES:

SEEING "IMAGO DEI"

by Josepha Campinha-Bacote

Paperback, 167 pages

 2013 (2nd Edition)

 

 

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About the Book:

 

The Biblically Based Model of Cultural Competence in the Delivery of Healthcare Services defines cultural competence as the ongoing process in which the healthcare professional continuously strives to achieve the ability and availability to work effectively within the cultural context of the patient (individual, family, community) from a biblical perspective.  This process requires healthcare professionals to see the image of God (“imago Dei”) in their patients as well as see themselves as becoming culturally competent rather than being culturally competent.  The model is intended to serve as a guide to assist healthcare professionals in integrating the biblical virtues of love, caring, humility, love of truth, teachableness, intellectual honesty, wisdom, discernment, justice, prudence, attentiveness, studiousness, practical wisdom, understanding, temperance, patience and compassion into the model’s constructs of “imago Dei“, cultural desire, cultural awareness, cultural knowledge, cultural skill and cultural encounters.  In exploring the Biblically Based Model of Cultural Competence in the Delivery of Healthcare Services, several strategies for maintaining a biblical worldview during the process of becoming culturally competent will be presented.  It is my hope that this book will stimulate a renewed interest in enhancing healthcare professionals’ level of cultural competence by connecting them to the intellectual and moral virtues that are found within the Bible. Below is the table of contents of the book for your review.

 

 

TABLE OF CONTENTS

Introduction

        The Need for A Biblically Based Model of Cultural Competence

A Biblical Worldview    

Intellectual and Moral Virtues

            Moral Virtues

            Intellectual Virtues

            Integrating Intellectual and Moral Virtues into the Process of Becoming Culturally Competent

A Biblically Based Model of Cultural Competence in the Delivery of Healthcare Services

            Assumptions of the Model

            Graphic Representation of the Model

“Imago Dei”

            Love of Truth

            Humility …

            Twelve Ways To Humble Yourself

Cultural Desire

            Social Justice

            Godly Caring

            Agape Love

            Grace

Cultural Awareness

            Levels of Awareness

            Lethal “Ism’s”

            Sacrifice

            Intellectual Honesty  

Cultural Knowledge 

            Health-Related Beliefs, Practices and Values

            Disease Incidence and Prevalence

            Treatment Efficacy

            Diagnostic Clarity

            Interacting Styles Within Cultural Groups

            Wisdom and Studiousness

Cultural Skill

            Cultural Assessment Tools

            Spiritual Assessment Tools

            Culturally Specific Medication Assessment

            Culturally Specific Physical Assessments

            Skill Acquisition

            “Cultural Care Negotiation”

            Temperance and Patience

            Teachableness

            Prudence, Discernment and Practical Wisdom

Cultural Encounters

          “Sacred Encounters”: Standing on Holy Ground

            Attentiveness and Understanding

            Compassion

            Linguistic Competence

            Health Literacy

            Mnemonic Models for Cultural Encounters

            Non Face-to-Face Encounters

 Cultural Competence: Am I Ready To “B-ASKED

            Spiritual Bookends

References

Appendixes

            Appendix A - CLAS Standards

            Appendix B - ASKED Model for Ear-to-Ear-Encounters

            Appendix C -  IABWCC©

            Appendix D - Order Form

 

 

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INSTRUMENTS THAT MEASURE CULTURAL COMPETENCE

AMONG HEALTHCARE PROFESSIONALS

 

 

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About the Instruments (Please note that all tools are copyrighted and cannot be used without written permission and a fee):

Inventory for Assessing the Process of Cultural Competence Among Healthcare Professionals - Revised (IAPCC-R): The IAPCC-R© is a pencil/paper self-assessment tool that measures one's level of cultural competence in healthcare delivery.  It consists of 25 items that measure the five cultural constructs of desire, awareness, knowledge, skill and encounters.  There are 5 items that address each construct.  The IAPCC-R© uses a 4-point likert scale reflecting the response categories of strongly agree, agree, disagree, strongly disagree; very aware, aware, somewhat aware, not aware; very knowledgeable, knowledgeable, somewhat knowledgeable, not knowledgeable; very comfortable, comfortable, somewhat comfortable, not comfortable; and very involved, involved, somewhat involved, not involved.  Completion time is approximately 10 -15 minutes.  Scores range from 25 -100 and indicate whether a healthcare professional is operating at a level of cultural proficiency, cultural competence, cultural awareness or cultural incompetence.  Higher scores depict a higher level of cultural competence. To find out more about this tool please clink on this link.

 

Inventory for Assessing the Process of Cultural Competence Among Healthcare Professionals - Student Version (IAPCC-SV): The IAPCC-SV© is a pencil/paper self-assessment tool that measures the level of cultural competence among students.  It consists of 20 items that measure the five cultural constructs of desire, awareness, knowledge, skill and encounters.  The IAPCC-SV© uses a 4-point likert scale reflecting the response categories of strongly agree, agree, disagree, strongly disagree.  Completion time is approximately 10 -15 minutes.  Scores range from 20-80 and indicate whether a student is operating at a level of cultural proficiency, cultural competence, cultural awareness or cultural incompetence.  Higher scores depict a higher level of cultural competence. To find out more about this tool please clink on this link.

 

Inventory for Assessing a Biblically Based Worldview Among Healthcare Professionals - Revised (IABWCC): The IABWCC©  is a pencil/paper self-assessment tool that measures one's level of cultural competence in healthcare delivery that is based on biblical principles.  It consists of 25 items that measure the cultural constructs of "imago Dei," desire, awareness, knowledge, skill and encounters.  The IABWCC©  uses a 4-point likert scale reflecting the response categories of strongly agree, agree, disagree, strongly disagree.  Completion time is approximately 10 -15 minutes.  Scores range from 25 -100 and indicate whether a healthcare professional is operating at one of the following levels: biblically cultural proficient,  biblically cultural competent, biblically culturally aware or biblically culturally incompetent.  Higher scores depict a higher level of biblically based cultural competence. To find out more about this tool please clink on this link.

 

Inventory for Assessing the Process of Cultural Competence Among Healthcare Professionals for Mentoring (IAPCC-M): The IAPCC-M© is a self-assessment tool consisting of 9 items that measure the five cultural constructs of cultural desire, cultural awareness, cultural knowledge, cultural skill and cultural encounters as it relates to the mentoring process.  Scores range from 0 - 36 and indicate whether a faculty mentor is operating at a level of cultural proficiency, cultural competence, cultural awareness or cultural incompetence in their mentoring relationships.  Higher scores depict a higher level of cultural competence in mentoring.   The IAPCC-M© uses a 4-point likert scale reflecting the response categories of strongly agree, agree, disagree and strongly disagree. To find out more about this tool please clink on this link.

 

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 SCROLL/BANNER PEN

 

 

         

     

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About the Pen:

A traditional black-ink pen with a retractable banner/scroll that is hidden inside of the pen.  As you pull out this retractable scroll, a picture of Campinha-Bacote's model appears on one side of the banner and her ASKED model appears on the reverse side. This pen serves as a handy and innovative reminder of the process of becoming a culturally competent healthcare professional. An excellent gift for all health care staff.

 

 

 

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  Last Updated: January, 2014