Resources for Purchase
"I have come to believe over and
over again that what is important to me
must be spoken, made verbal and shared,
even at the risk of having it bruised or misunderstood."
Andre Lorde
The Process of Cultural Competence in the Delivery
of Healthcare Services: THE JOURNEY CONTINUES. . .
Paperback, 133 pages
2007 (5th Edition)
The new fifth edition of The Process of Cultural
Competence in the Delivery of Healthcare Services: The Journey Continues
continues the journey towards cultural competence in healthcare delivery and
becoming a culturally competent healthcare professional by introducing the reader to new
and updated content in transcultural health care including culturally sensitive medication assessment tools;
a student version of the IAPCC-R©
(IAPCC-SV©)
TABLE OF
CONTENTS
PREFACE
Defining Culture
Building the Case for Cultural Competence
Summary
CHAPTER 1
Knowledge Antecedents
Assumptions of the Model
Summary
CHAPTER 2
Caring and Love
Sacrifice
Social Justice
Humility
Summary
CHAPTER 3
Interacting Styles
Lethal “Isms”
Summary
CHAPTER 4
Cultural Assessment Tools
Mnemonic Cultural Assessment Tools
Culturally-Based Physical Assessments
Skill Acquisition
Summary
Cultural Encounters
Linguistic Competence
Health Literacy
Mnemonic Models for Cultural Encounters
Cultural Conflict and Compassion
"Sacred Encounters”
Non Face-To-Face Encounters
Summary
CONCLUSION
Cultural Competency in Healthcare Delivery: Have I "ASKED” the Right Questions?”
Summary
BIBLIOGRAPHY
Figure 1
Culturally Competent Model of Care (Campinha-Bacote, 1991)
Figure 2
The Process of Cultural Competence in the Delivery of Healthcare Services (Campinha-Bacote, 1998)
Figure 3
The Process of Cultural Competence in the Delivery of Healthcare Services (Campinha-Bacote, 2003)
Culturally and Linguistically Appropriate Services (CLAS) in Health Care
Appendix B
Resources in Transcultural Healthcare and Cultural Competence
Appendix C
Appendix D
ABOUT THE AUTHOR
About the Pen:
A traditional black-ink pen with a retractable banner/scroll that is hidden inside of the pen. As you pull out this retractable scroll, a picture of Campinha-Bacote's model appears on one side of the banner and her ASKED model appears on the reverse side. This pen serves as a handy and innovative reminder of the process of becoming a culturally competent healthcare professional. An excellent gift for all health care staff.
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About the Instruments (Please note that all tools are copyrighted and cannot be used without written permission and a fee):
Inventory for Assessing the Process of Cultural Competence
Among Healthcare Professionals - Revised (IAPCC-R): The IAPCC-R©
is a pencil/paper self-assessment tool that measures
one's level of cultural competence in healthcare delivery. It consists of
25 items that measure the five cultural constructs of desire, awareness,
knowledge, skill and encounters. There are 5 items that address each
construct. The IAPCC-R©
uses a 4-point likert scale reflecting the response categories of strongly
agree, agree, disagree, strongly disagree; very aware, aware, somewhat aware,
not aware; very knowledgeable, knowledgeable, somewhat knowledgeable, not
knowledgeable; very comfortable, comfortable, somewhat comfortable, not
comfortable; and very involved, involved, somewhat involved, not involved.
Completion time is approximately 10 -15 minutes. Scores range from 25 -100
and indicate whether a healthcare professional is operating at a level of
cultural proficiency, cultural competence, cultural awareness or cultural
incompetence. Higher scores depict a higher level of cultural competence.
Inventory for Assessing the Process of Cultural Competence Among Healthcare Professionals - Student Version (IAPCC-SV): The IAPCC-SV© is a pencil/paper self-assessment tool that measures the level of cultural competence among students. It consists of 20 items that measure the five cultural constructs of desire, awareness, knowledge, skill and encounters. The IAPCC-SV© uses a 4-point likert scale reflecting the response categories of strongly agree, agree, disagree, strongly disagree. Completion time is approximately 10 -15 minutes. Scores range from 20-80 and indicate whether a student is operating at a level of cultural proficiency, cultural competence, cultural awareness or cultural incompetence. Higher scores depict a higher level of cultural competence. To find out more about this tool please clink on this link.
Inventory for Assessing a Biblically Based Worldview Among
Healthcare Professionals - Revised (IABWCC): The IABWCC©
is a pencil/paper self-assessment tool that measures one's level of cultural
competence in healthcare delivery that is based on biblical principles. It
consists of 25 items that measure the five cultural constructs of desire,
awareness, knowledge, skill and encounters. There are 5 items that address
each construct. The IABWCC©
uses a 4-point likert scale reflecting the response categories of strongly
agree, agree, disagree, strongly disagree. Completion time is
approximately 10 -15 minutes. Scores range from 25 -100 and indicate
whether a healthcare professional is operating at one of the following levels:
biblically cultural proficient, biblically cultural competent,
biblically culturally aware or biblically culturally incompetent. Higher
scores depict a higher level of biblically based cultural competence.
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by Josepha Campinha-Bacote
Paperback, 107 pages
2005 (1st Edition)
The denial of absolute truth is one of the most outstanding and pervasive characteristics of 20th century thinking.1 Healthcare professionals are encouraged to tolerate all worldviews of their clients and not to assume that there is only one right worldview when treating a client. It is the position of this book that it is a biblical understanding of truth that will guide healthcare professionals in effectively caring for culturally and ethnically diverse clients. The purpose of this book is to provide both the discipline and practice of health care with transcultural truth that is biblically based. I realize that this premise may challenge one’s existing paradigm of cultural competence. Therefore, I respectfully ask that you examine the content of this book with an open mind, taking in what you can use in your personal journey towards becoming culturally competent. It is my sincere hope that this book will stimulate a greater awareness and attention of the need to incorporate biblical beliefs in the process of becoming culturally competent.
1Cottrell, Jack. (2002). The Faith Once For All. Joplin, Missouri: College Press Publishing Company
TABLE OF
CONTENTS
INTRODUCTION
CHAPTER 1
Moral and Intellectual Virtues: A Review of the Literature
CHAPTER 2
Application of Christian Intellectual and Moral Virtues
Cultural Desire
CHAPTER 4
Cultural Awareness
CHAPTER 5
Cultural Knowledge
CHAPTER 6
Cultural Skill
CHAPTER 7
Cultural Encounters
Conclusion
Are You Ready to "B-ASKED?"
Bibliography
Appendix A
Website Links on Transcultural Health Care
Appendix B
Culturally and Linguistically Appropriate Services (CLAS) in Health Care
Appendix C
Among Healthcare Professionals
Appendix D
Suggested Readings
About the Author
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Last Updated: June, 2011